| Author |
Comment
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Kev
May 4, 07 - 1:26 PM |
Email Replies for ACD
I've sent several Emails to ACD and have never received a reply, except the auto reply after filling out the form. I would really like to buy from this company, but am reluctant if they don't answer Emails...
Country: Australia
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Kev
May 8th, 2007 - 12:01 AM |
Re: Email Replies for ACD
Isn't it strange. I'm actually posting about this on their own forum, but they don't appear to even keep an eye on that.
Has anyone on here successfully bought from them recently? If so, did you have any Email contact?
Country: Australia
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Michael P. Smith
May 14th, 2007 - 2:04 PM |
Re: Email Replies for ACD
All---
ACD is a top-notch and very reputable company.
Anything purchased receives excellent service and quick delivery. Highly recommend.
MPS
Email: mpsmith@olg.com
City, State/Province: Dunkirk, Maryland
Country: USA
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Kev
May 14th, 2007 - 8:44 PM |
Re: Email Replies for ACD
I'm glad to hear that, but why don't they answer any emails that are sent to them? I would love to buy some things from them, but are reluctant if they can't do this.
It appears that they don't even read their own message board!
Country: Australia
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Michael P. Smith
May 16th, 2007 - 4:45 PM |
Re: Email Replies for ACD
Kev---
Try sending a message to their administration contact: dennis@adultclothdiaper.com
I'm sure they can address all your questions.
MPS
Email: mpsmith@olg.com
City, State/Province: Dunkirk, Maryland
Country: USA
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Michael P. Smith
May 16th, 2007 - 4:52 PM |
Re: Email Replies for ACD
All---
For more specific questions on products and services use:
customercare@adultclothdiaper.com
MPS
Email: mpsmith@olg.com
City, State/Province: Dunkirk, Maryland
Country: USA
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Rick
May 17th, 2007 - 12:23 AM |
Re: Email Replies for ACD
Well, I wass informed that they had to let a person go that had failing health, and that was the reason for some of this I think. I had left several phone messages, and never recieved any answer. That's when I just kept calling until I got a live body.Now as far ass reputable, well, I am having an issue right now with their large cloth diapers shrinking more than what they say that they should. And now they want to ignore me. I recieved them, same size I always order, took them out of the packages and washed and dried them, and then they would not fit. Never worn, washed only once. They shrunk over 5 inches in width, from 32 inches to 27 inches, 27 is a medium! But, their policy is no returns on washed diapers, even if not worn. Now I don't know about you, but I always wash mine before I wear them. And I believe they even recommend it. So, who is in the wrong here?
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Kev
May 17th, 2007 - 12:48 AM |
Re: Email Replies for ACD
Thanks for the info re: email addresses..
Country: Australia
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Michael P. Smith
May 18th, 2007 - 2:58 PM |
Re: Email Replies for ACD
Rick---
My opinion is the "customer is always right" or the business will eventually incur a bad reputation.
MPS
Email: mpsmith@olg.com
City, State/Province: Dunkirk, Maryland
Country: USA
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